Remote desktop tools are essential for IT professionals. These tools help them access computers and networks from a distance. IT professionals use remote desktop software to troubleshoot issues, update systems, or provide support. With remote access, they can work from anywhere without being physically present.
In this article, we will discuss the best remote desktop tools. These tools are popular among IT experts for their features, ease of use, and security.
1. TeamViewer
TeamViewer is one of the most widely used remote desktop tools. It is known for its simple interface and powerful features.
Key Features:
- Cross-platform support: Works on Windows, macOS, Linux, Android, and iOS.
- Secure connections: Uses encryption to protect data during remote sessions.
- File transfer: Allows users to send and receive files easily.
- Remote printing: Enables printing from a remote system to a local printer.
Best For:
IT professionals who need a tool for both personal and business use. It is especially useful for quick support sessions.
Limitations:
The free version has limited features. The pricing for the business version can be expensive.
2. AnyDesk
AnyDesk is another popular remote desktop tool. It is lightweight and fast, making it ideal for IT professionals.
Key Features:
- Low latency: Ensures smooth remote sessions, even with slow internet.
- Customizable interface: Users can add their logo and branding.
- Cross-platform: Compatible with major operating systems.
- Session recording: Records remote sessions for review and documentation.
Best For:
IT professionals who prioritize speed and performance. It is also suitable for companies that want a branded remote desktop solution.
Limitations:
The free version is only for personal use. Advanced features require a subscription.
3. Microsoft Remote Desktop
Microsoft Remote Desktop is a free tool. It is built into Windows operating systems, making it easily accessible.
Key Features:
- Free to use: No additional cost for Windows users.
- Integration: Works seamlessly with other Microsoft products.
- High security: Uses Microsoft’s secure connection protocols.
- Scalable: Suitable for small businesses and enterprises.
Best For:
IT professionals who manage Windows-based networks. It is ideal for simple remote access tasks.
Limitations:
It lacks advanced features like session recording and file sharing. It is not suitable for non-Windows systems.
4. LogMeIn
LogMeIn is a premium remote desktop tool with many features. It is designed for professionals who need reliable and secure access.
Key Features:
- Cloud storage: Provides 1 TB of cloud storage for file sharing.
- Multi-monitor support: Lets users switch between multiple screens.
- Remote printing: Prints files from remote devices to local printers.
- Mobile apps: Allows access through smartphones and tablets.
Best For:
IT professionals who handle large-scale remote support tasks. It is also suitable for teams working on collaborative projects.
Limitations:
It is one of the more expensive remote desktop tools.
5. Chrome Remote Desktop
Chrome Remote Desktop is a free tool from Google. It is simple and works through the Chrome browser.
Key Features:
- Free and easy to set up: No cost and simple installation process.
- Cross-platform: Works on Windows, macOS, Linux, Android, and iOS.
- Web-based access: Users can connect through a web browser.
- Security: Google’s encryption ensures secure connections.
Best For:
IT professionals looking for a no-frills, free remote desktop solution.
Limitations:
It lacks advanced features like file sharing and session recording.
6. Splashtop
Splashtop is known for its affordability and strong performance. It is a good option for both small and large IT teams.
Key Features:
- Affordable pricing: Offers competitive plans for businesses.
- HD streaming: Ensures high-quality video and audio during remote sessions.
- Multi-device support: Works on PCs, Macs, tablets, and smartphones.
- Advanced security: Uses end-to-end encryption to protect data.
Best For:
IT professionals who want a budget-friendly tool with professional-grade features.
Limitations:
The setup process can be tricky for beginners.
7. Zoho Assist
Zoho Assist is a cloud-based remote desktop tool. It is popular among IT professionals for remote support and troubleshooting.
Key Features:
- Unattended access: Allows access to devices even without user presence.
- Customizable invitations: Personalizes emails and session links.
- Session scheduling: Schedules remote support sessions in advance.
- Integration: Works with Zoho’s other business tools.
Best For:
IT professionals working in customer support roles.
Limitations:
The free version has limited features and sessions.